At JB Milling we stand behind our work. Any order needing to be remade due to aTECHNICALissue caused on our end will be remade at no additional cost to the customer. However, due to the custom work we make, we doNOToffer free remakes without the purchase of JB Insurance for orders in which a new impression, lab scan, intra-oral scan, model or STL file is submitted again.
JB Insurance covers a one time remake request from the order in which it was purchased. It is up to the customer’s discretion to purchase the insurance as they see fit.
The insurance policy can be added to your Cart before checkout.
The remake cost of any case with JB Insurance will be 100% covered as a one time remake with the submission of a NEW impression, intra-oral scan, lab scan, model or stl file. (insurance is not applicable to certain products within our product line. These include full arches, dentures, zirconia discs, polishing and grinding tools, nano scan gels, and DESS implant parts..) The service of remaking does not cover accessories such as Extra screw and Ti-base, even if they were bought along with the original order.

JB Insurance is determined as a fixed calculation, automatically assessed by our online system for each transaction, typically amounting to around 10% of the total cost of your online order.

CART MIN PRICE

CART MAX PRICE

AMOUNT

$22
$50
$5
$51
$100
$10
$101
$150
$15
$151
$200
$20
$201
$250
$25
$251
$300
$30
$301
$350
$35
$351
$400
$40
$401
$450
$45
$451
$500
$50
$501
$550
$55
$551
$600
$60
$601
$650
$65
$651
$700
$70
$701
$750
$75
$751
$800
$80
$801
$850
$85
$851
$900
$90
$901
$950
$95
$951
$1,000
$100
$1,001
$1,050
$105
$1,051
$1,100
$110
$1,101
$1,150
$115
$1,151
$1,200
$120
$1,201
$1,250
$125
$1,251
$1,300
$130
$1,301
$1,350
$135
$1,351
$1,400
$140
$1,401
$1,450
$145
$1,451
$1,500
$150
$1,501
$1,550
$155
$1,551
$1,600
$160
$1,601
$1,650
$165
$1,651
$1,700
$170
$1,701
$1,750
$175
$1,751
$1,800
$180
$1,801
$1,850
$185
$1,851
$1,900
$190
$1,901
$1,950
$195
$1,951
$2,000
$200
$2,001
$2,050
$205
$2,051
$2,100
$210
$2,101
$2,150
$215
$2,151
$2,200
$220
$2,201
$2,250
$225
$2,251
$2,300
$230
$2,301
$2,350
$235
$2,351
$2,400
$240
$2,401
$2,450
$245
$2,451
$2,500
$250
$2,501
$2,550
$255
$2,551
$2,600
$260
$2,601
$2,650
$265
$2,651
$2,700
$270
$2,701
$2,750
$275
$2,751
$2,800
$280
$2,801
$2,850
$285
$2,851
$2,900
$290
$2,901
$2,950
$295
$2,951
$3,000
$300
$3,001
$3,050
$305
$3,051
$3,100
$310
$3,101
$3,150
$315
$3,151
$3,200
$320
$3,201
$3,250
$325
$3,251
$3,300
$330
$3,301
$3,350
$335
$3,351
$3,400
$340
$3,401
$3,450
$345
$3,451
$3,500
$350
$3,501
$3,550
$355
$3,551
$3,600
$360
$3,601
$3,650
$365
$3,651
$3,700
$370
$3,701
$3,750
$375
$3,751
$3,800
$380
$3,801
$3,850
$385
$3,851
$3,900
$390
$3,901
$3,950
$395
$3,951
$4,000
$400
$4,001
$4,050
$405
$4,051
$4,100
$410
$4,101
$4,150
$415
$4,151
$4,200
$420
$4,201
$4,250
$425
$4,251
$4,300
$430
$4,301
$4,350
$435
$4,351
$4,400
$440
$4,401
$4,450
$445
$4,451
$4,500
$450
Email our customer service team at JBmillingcenter@gmail.com. Please be sure to provide the Order number and Case ID in which the claim will be processed for. Our customer service team will proceed with your claim once the insurance purchase has been verified as well as the new impression/model/intra-oral scan or file is received. (Order ID can be found in My account.)
Shipping is not included and is the customer’s responsibility to have items sent back to our milling facility to proceed with the remake claim.
It’s one year from the date of purchase.